1. General Information

Neutral Authority Method provides general educational information about professional and commercial communication.

The website, Neutral Authority Method, guides, free resources, Journal articles, examples, exercises and other materials are provided for educational and informational purposes only.

They are not individualised professional advice.

2. Not Professional Advice

Nothing provided by Neutral Authority Method constitutes legal, financial, employment, human resources, psychological, medical, regulatory, compliance or other specialist professional advice.

Neutral Authority Method does not assess your individual circumstances and does not establish a professional adviser-client relationship with you.

Where a communication involves legal rights, employment matters, regulatory requirements, contractual obligations, financial consequences, health or safety, professional standards or another matter requiring specialist expertise, obtain appropriate advice where necessary.

3. Your Professional and Organisational Obligations

Neutral Authority Method does not override obligations arising from:

• applicable law or regulation;
• professional standards or codes;
• employment obligations;
• workplace policies and procedures;
• contracts;
• regulatory requirements;
• confidentiality or privacy obligations;
• safeguarding requirements; or
• instructions properly applicable to your role.

Those requirements take precedence where they apply.

You are responsible for determining which requirements apply to your circumstances.

4. Illustrative Examples

Examples used throughout Neutral Authority Method materials are illustrative unless expressly stated otherwise.

They are intended to demonstrate communication patterns, possible revisions and the reasoning involved in reviewing language.

They are not universal scripts or instructions.

A revision that is appropriate in one context may be inappropriate in another.

You should not copy or use an example without first considering whether it accurately reflects your own facts, responsibilities, authority, relationship with the recipient and professional obligations.

5. No Guarantee of Response or Outcome

Neutral Authority Method does not guarantee that changing the wording or structure of a communication will produce any particular response or outcome.

The response of another person can be affected by factors outside the communication itself.

Neutral Authority Method does not guarantee:

• agreement;
• compliance;
• payment;
• resolution of a dispute;
• improved relationships;
• improved professional standing;
• improved commercial results;
• improved employment outcomes;
• reduced conflict or escalation; or
• any other particular professional, commercial, financial or interpersonal result.

The Method is concerned with reviewing the communication itself, not predicting the behaviour of its recipient.

6. Communication Requires Judgement

Neutral Authority Method does not prescribe one correct way to communicate.

An apology may be necessary.

Qualification may accurately reflect uncertainty.

Detailed explanation may be required.

Negative information may need to be communicated directly.

Warmth, courtesy and sensitivity may be important.

The appropriate communication depends on the circumstances.

You remain responsible for reviewing, approving and using your own communication.

7. AI and Third-Party Tools

If you use artificial intelligence, writing software or another third-party tool alongside Neutral Authority Method, you remain responsible for reviewing its output.

AI-generated or software-generated wording may be incomplete, inaccurate or inappropriate for your circumstances.

Neutral Authority Method does not endorse or guarantee the accuracy of third-party generated content merely because the Neutral Authority Method has been used to review it.

8. Journal and Website Content

Journal articles and other website content reflect general discussion of communication principles and should be read subject to this Disclaimer.

Publication of an article does not create an advisory relationship and should not be treated as advice about a particular workplace, client, transaction, dispute or communication.

9. Information May Change

Neutral Authority Method materials may be revised from time to time.

Although reasonable care is taken in preparing the material, no representation is made that every piece of information will remain current or applicable to every situation.

10. Australian Consumer Law

Nothing in this Disclaimer excludes, restricts or modifies any guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including applicable rights under the Australian Consumer Law.

11. Liability

To the maximum extent permitted by law, Bawden Business Ventures Pty Ltd excludes liability for loss or damage arising from reliance on general educational information provided through Neutral Authority Method where that liability can lawfully be excluded.

Nothing in this Disclaimer excludes, restricts or modifies liability, guarantees, rights or remedies that cannot lawfully be excluded, restricted or modified.

12. Contact

Bawden Business Ventures Pty Ltd
trading as Neutral Authority Method

Email: hello@neutralauthoritymethod.com

Read the Terms of Use & Sale.